Protecting the marketplace/ Community

Ahkri takes the COVID-19 threat seriously and we are taking all reasonable measures to prepare for and mitigate the risk of COVID-19 to our team members and all over community. To protect the Ahkri community against receiving false medical information, our team is actively monitoring and taking down listings related to COVID-19 that are against Ahkri Policies. This includes items that claim to protect against COVID-19/Coronavirus or otherwise make medical or health claims. 

Ahkri sellers are strictly advised NOT to sell any handmade masks/ Masks/ Face coverings and other medical or supplemental items. Under Ahkri policies they may not represent their items as medical devices nor may sellers on Ahkri advertise their products as designed or intended to mitigate, prevent, treat, diagnose or cure any disease or health condition. 
If you think you see a shop or listing that is violating our policies, you may please contact us on legal@ahkri.com

Staying safe during COVID-19

For more information on how to keep yourself and your loved ones safe, please consult the World Health Organisation’s website or your local health authority: 
USA:  Centre for Disease Control
Canada: Canadian government
United Kingdom: GOV.UK
India: https://www.mohfw.gov.in
Netherlands: National Institute for Health and Environment
France: French government
Germany: Federal Ministry of Health
Italy: Ministry of Health
Japan: Ministry of Health, Labour, and Welfare
Poland: Polish government
Spain: Ministry of Health

Delivery delays
Delivery carriers may be experiencing delays which may cause sellers to experience an inability to timely obtain materials. Sellers may also experience delays due to an unprecedented volume of orders for certain items. If you know the delivery carrier your seller used, you can check to see if and how their service may be affected. Here are some links to carrier service alerts:
www.dhl.com/en.html
USPS: United States Postal Service
www.indiapost.gov.in/vas/Pages/IndiaPostHome.aspx
USPS International
Federal Express
UPS
Canada Post
https://www.royalmail.com/Chronopost
AusPost
German Deutsche Post